How do I remove my account?
Posted by Administrator . on 14 May 2014 07:49 PM
Within 48 hours of registering, your parent can delete the account by clicking the "deny" link in either of the two emails sent to the parent during the registration process for that user. After this period, a parent can remove the account by sending an email to with the following information: the username associated with the account, the parent's email address (i.e. the email address used to register the account), and a sentence stating that the account should be deleted.  Confirmation by the parent might be required; if it is, customer support will contact the parent via the email address on record before deleting the account.
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